Hi Cheryl, there is actually a recall on these vehicles related to this. There is a pawl spring tab that breaks and results in the door not latching. You really should contact a Ford dealer and have them check to see if the recall is related to your vehicle. I believe it is. Since it is a recall, there shouldn't be a charge.
The dealership will ask for your VIN number, so have that prepared. Because of the type of safety issue related to this, there shouldn't be a mileage or time limitation (within reason) that prevents you from having it done.
I attached the recall below for you to review.
Let me know if this helps and what they tell you.
Take care,
Joe
See pics below. Also, I attached some points of interest for you in pic 3.
Images (Click to make bigger)
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Friday, March 11th, 2022 AT 8:00 PM