2002 Dodge Grand Caravan Dash Lights Out

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DSH01D
  • MEMBER
  • 1 POST
I have a 2002 Dodge Grand Caravan. I took it in for some transmission repairs, and when I left, the dash lights didn't work when I turned on the headlights. I can no longer tell how fast I'm going when it's dark outside. The mechanics (dealership) said that the fused and relays are all fine, and this must be a coincidece!? Any idea on how to fix this without taking it back to the dealer
Mar 24, 2006 at 3:31 AM
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RAYHUT
  • ✓Experienced Mechanic
  • 134 POSTS
take it back to the dealership and tell them ,no demand them that they need to fix it couse if it was working befor you took it to have it fixed then it's thier fault and they have to fix it. if they say they can't you need to talk to the manager.couse it's thier job.they might have messed up your computer after installing your transmission.
Mar 25, 2006 at 12:01 AM

Suggested Repair

Return the van to the dealership and require them to repair the dash lights, speaking with a manager if needed. The lights worked before the transmission service, so the shop should recheck its work and whether the computer was disturbed during the transmission installation.

Conversation Summary

The owner of a 2002 Dodge Grand Caravan says the instrument panel lights stopped working with the headlights after dealership transmission repairs, making the speedometer unreadable at night. The dealer reported that the fuses and relays were fine and called the failure a coincidence. The expert advises taking it back and insisting the dealership fix it, including talking to a manager, because the problem began after their work and they may have affected the computer during the transmission installation.

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