Hi, Sarah.
I wish I could call, but we are required to keep everything online. I hope you understand. Where are you located? The transmission model is a RE4R01A. That may help you locate one. However, whatever you find, confirm with the seller it will fit your vehicle.
My biggest concern with a used unit is it fails. Then you are stuck paying labor two times.
As far as the issue, there could be several things causing this. It could be related to a line pressure issue. If a band was slipping, you would have noticed it starting to get worse over time. Since it just happened all at once, I question if that is the issue.
Are there any other shops near you that would check transmission line pressure? Also, have you ever had the fluid changed? A partially plugged trans cooler can be causing issues as well. Also, the line pressure can be good in drive but not reverse. It's just a thought/theory at this time.
Next, if you decide to replace the transmission, you can get remanufactured transmissions from a parts store. I just checked AutoZone and they have three or four to pick from. They aren't cheap, but if you get one that is bad, they normally will pay the additional labor cost.
As far as parts, I found complete rebuild kits online. If you look at the pic below, it shows a kit and I highlighted the band in question. Here is the link:
https://www.oregonperformancetransmission.com/product/OPT-RE4R01A-RB.html
Again, confirm this will work for your vehicle, but I suspect it will.
I would want the line pressure tested. This could be the issue and could be internal or not.
For example, a direct clutch leak will show a pressure drop when the transmission shifts to third and low pressure in reverse because in most cases, the direct clutch is on in third and reverse. Also, reverse requires the peak pressure from the system.
Also, there is a line pressure control solenoid in the transmission which can be bad.
I don't like replacing parts until I know what is wrong. Regardless, please let me know what I can do to help you. Also, let me know if you have other questions.
Take care of yourself,
Joe
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Sunday, September 26th, 2021 AT 8:22 PM