Hi:
The next thing I would suggest is this. Remove the actuator leaving the wiring connected. See if the actuator responds when you change the requested temp. If it does, then the blend air door is likely stuck. If it doesn't, then we can either scan the CAN bus to see if there is a code related to the HVAC or start tracing wiring.
CAN stands for controller area network. Basically, all the modules/computers are tied together via a few wires. If you scan the CAN system, it should identify any codes stored in modules, regardless of which one. Here is a quick video showing it being done.
https://youtu.be/InIlnsjOVFA
Let me know what you find. Also, let me know if you have automatic climate control or manual.
Take care,
Joe
Tuesday, May 25th, 2021 AT 11:42 AM
(Merged)