2002 Chevrolet Suburban Window Won't Move

2002 CHEVROLET SUBURBAN
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SFERNANDEZ
  • MEMBER
  • 1 POST
77000 Miles

My passenger side window stopped working. All other windows work fine. When I push the window button I can hear a click but the window does not move. I think that the window motor may be stuck or has gone bad. Any ideas?? Also, how do you remove the door panel to inspect the motor?
Jan 25, 2007 at 4:20 AM
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JDL
  • ✓Experienced Mechanic
  • 16,098 POSTS
sorry for the late reply.

To remove trim panel. Remove door handle bezel. Remove window handle if equipped . Remove the power accessory switch panel. Remove the upper extension of the trim panel. Remove the manual lock lever from the trim panel using a flat bladed tool. Remove the trim panel screws. Remove the courtesy lamp if equipped. Remove the trim panel from the door. Carefully slide the trim panel up in order to release the retainers from the door.

I realize this is an old post. In the future hope you don't have any vehicle issues, but, if you do, keep the site in mind. They are always working to improve the site and it's free to ask a question.

Have a good day.
Apr 9, 2015 at 2:54 AM

Suggested Repair

Remove the passenger door trim panel to inspect the window motor. Remove the door handle bezel, window handle if equipped, power switch panel, upper trim extension, manual lock lever, trim screws, and courtesy lamp if equipped, then slide the panel up to release the retainers.

Conversation Summary

The owner of a 2002 Chevrolet Suburban with 77,000 miles reported that the passenger window does not move, though a click is heard when the switch is pressed and the other windows work. The owner suspected a stuck or failed window motor and asked how to remove the door panel. The expert provided step-by-step door trim panel removal instructions so the motor can be inspected.

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