Car ready to drive light will not come on and car will not start?

2012 FORD FUSION HYBRID
230,000 MILES
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BIGDAWGEEZ
Everything comes on but turn the key and absolutely nothing happens.
Dec 12, 2024 at 2:56 PM
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STRAILER
  • ASE Certified Mechanic
  • 54,511 POSTS
  • ASE Certified Mechanic
Yep, this is common when the 12-volt battery goes dead. I would remove it and have the auto parts store load test it for you and get you a new one if needed. Here is how in the diagrams below. Make sure all switches are off before you begin. This guide can help walk you through the repair safely:

https://www.2carpros.com/articles/how-to-replace-a-car-battery

Check out the images (below). Please let us know what happens.
Dec 12, 2024 at 5:47 PM
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BIGDAWGEEZ
  • MEMBER
  • 2 POSTS
It's a new battery 2 days old.
Dec 12, 2024 at 6:30 PM
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STRAILER
  • ASE Certified Mechanic
  • 54,511 POSTS
  • ASE Certified Mechanic
Good info, can I ask if the dash lights come on? Can you please upload a short video of what the car is doing? It can be a bad starter motor, also try to start the car when the car is in neutral as well. We should run a CAN scan to see if any codes are stored.

You can get a CAN scanner (Controller Area Network) which will work on most cars from Amazon.

Here is a video to show you how:

https://youtu.be/u-4syLc-ifQ

Here is the scanner for $26.00:

https://amzn.to/4gdSpcb

Please watch this video as well:

https://www.youtube.com/watch?v=6YRW8fyNudY

Please go over these guides and get back to us.
Dec 13, 2024 at 12:39 PM
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