Car not starting

Tiny
FRANUEL
  • MEMBER
  • 2009 MERCEDES BENZ C300
  • 13,000 MILES
When you insert the key, it keep saying remove key.
Wednesday, May 26th, 2021 AT 3:16 AM

3 Replies

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,755 POSTS
Hi,

The problem is likely related to the anti-theft. With this being a 2009, the CAN bus needs scanned to determine if there are specific diagnostic trouble codes. Otherwise, it becomes a guessing game.

CAN stands for controller area network. Basically, all modules and computers are connected via a few wires. By scanning it this way, it will retrieve codes from all modules if a problem exists.

Here is a quick video showing how it's done:

https://youtu.be/InIlnsjOVFA

Honestly, this is what needs to be done first. If it's possible, have that done, and let me know what codes are found.

Take care,

Joe

Was this
answer
helpful?
Yes
No
Thursday, May 27th, 2021 AT 8:50 PM
Tiny
FRANUEL
  • MEMBER
  • 3 POSTS
We changed the steering lock and the car started working properly.
Was this
answer
helpful?
Yes
No
Friday, May 28th, 2021 AT 3:34 AM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,755 POSTS
Hi,

Thanks for the update. I'm glad to hear you got it fixed.

Let us know if you have questions in the future.

Take care,

Joe
Was this
answer
helpful?
Yes
No
Friday, May 28th, 2021 AT 3:59 PM

Please login or register to post a reply.

Sponsored links