Cannot shut the car off it will not allow me to turn to remove the key

Tiny
STACEY ROE
  • MEMBER
  • 1999 CHRYSLER SEBRING
  • 2.5L
  • 6 CYL
  • FWD
  • AUTOMATIC
  • 8,791 MILES
I drove my kids to school and when I came home and put it in park when I tried to shut the car off the key only goes to the aaacc slot it does not go to the lock position and orders me to pull my key out. I cannot shut my car off and I cannot take my key out what do I do?
Wednesday, March 8th, 2017 AT 6:18 AM

1 Reply

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 48,363 POSTS
Hey Stacy,

This happens, the lock tumbler has worn out and needs replacement, this is a very common problem with these cars. If the engine is still running pull the fuel pump fuse and then disconnect the battery.

Please let us know what happens.

Best, Ken
Was this
answer
helpful?
Yes
No
Friday, March 10th, 2017 AT 11:55 AM

Please login or register to post a reply.

Sponsored links