Blend Door Actuator

Tiny
DIXIEDARLIN
  • MEMBER
  • 2011 FORD EXPLORER
  • 147,000 MILES
I started hearing a clicking noise in my dash when I opened my car door. I researched this online and found that a bad blend door actuator makes this noise and failure on the Ford Explorers is a common problem. I didn't notice any issues with the AC/temperature/vents, etc. Just the clicking. I researched the replacement part, purchased it and replaced it. The clicking noise did not stop with the new actuator installed. Before I put the glove box back in, I could hold my hand on the new actuator while the clicking noise was happening and feel it ticking behind the actuator? Ideas? I did not check the door manually and try to turn it manually before installing the replacement part. Could there be an obstruction that is preventing it from opening? Could it be a fuse/relay issue? What fuse/relay powers it? I cannot find a clear answer in the diagrams?
Monday, October 12th, 2020 AT 11:59 AM

5 Replies

Tiny
KASEKENNY
  • MECHANIC
  • 18,907 POSTS
Couple questions. Do you have dual zone temperature? Meaning can you adjust each side separate from each other?

Next can you confirm you were checking the actual blend door actuator? There are a couple actuators behind the glove box so we need to confirm this first.

Next when you feel the clicking of the actuator, can you disconnect that actuator and it stop clicking? I am also wondering if there is another actuator clicking that you are just feeling through this one.

Lastly, I doubt this is a wiring or fuse issue as you are getting power to it because that is what is causing it to click. We can get into the electrical side of it once we confirm all this is okay.

https://www.2carpros.com/articles/replace-blend-door-motor
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Monday, October 12th, 2020 AT 12:48 PM
Tiny
DIXIEDARLIN
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I do have dual temperature control. As for whether it was the actual blend door actuator, the one that I removed and replaced was the one immediately above the cabin air filter directly behind the glove box. See the attached photo. When I had the old actuator off and disconnected, I did not hear the clicking noise. However, I didn't open close the doors or start/stop the car to see if I could trigger the clicking noise with the part off. Once I put the new part on, I opened/closed the door and started/stopped car to test it, and that is when I discovered that it still made the clicking noise. When it was making the noise, that is when I put my hand on the replacement part while it was installed and could feel it ticking. I didn't put my hands anywhere else to see if I could feel it other than there, but it did feel as though it was coming from this part. Given that the replacing it did not stop the ticking, I removed the replacement part and put the old one back on. It will make the clicking noise when I open the door and at random just sitting there. I noticed for the first time yesterday that when I adjusted the A/C, it made the clicking noise. It clicks 8-10 times then stops. This clicking problem only started a week ago.
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Tuesday, October 13th, 2020 AT 7:33 AM
Tiny
KASEKENNY
  • MECHANIC
  • 18,907 POSTS
Okay. I think the same thing happened to you that happened to me the last time I replaced a blend door actuator. You got a faulty actuator. I installed one to replace one that was not working and it clicked every time it moved. I would recommend accessing it and get it to start clicking then just unplug it. Clearly it will stop and then I would take it back and have them swap it out. There should be at least a 90 warranty on the part if you bought it new. Unfortunately this is pretty common for these to be faulty right out of the box.
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Tuesday, October 13th, 2020 AT 6:28 PM
Tiny
DIXIEDARLIN
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  • 3 POSTS
Thanks for the assistance. I will return the part and try a different one. I will also test as you said with the actuator uninstalled to make sure that there is no clicking without the actuator connected to be sure it is this actuator that is causing the clicking issue.
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Wednesday, October 14th, 2020 AT 6:53 AM
Tiny
KASEKENNY
  • MECHANIC
  • 18,907 POSTS
Great. Thanks for the update. Based on this, I am sure that is it but let us know what happens. Thanks
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Wednesday, October 14th, 2020 AT 6:37 PM

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