Hello,
It sounds like you have a bad alternator.
You should have 13.6V-15.2V from the alternator, as you are only getting 11.8V, it is likely bad.
You can also bench test the alternator to make sure that it is indeed faulty. Most auto parts stores have bench testers for alternators. You will simply have to remove the alternator and have them test it.
Here are a couple of helpful guides:
https://www.2carpros.com/articles/how-to-check-a-car-alternator
https://www.2carpros.com/articles/how-to-replace-an-alternator
I have attached diagrams for your reference.
Let me know of any questions.
Thank you.
Images (Click to make bigger)
Friday, April 29th, 2022 AT 8:27 PM