Hi,
Based on your description, it sounds like one of the damper motors has failed. There are several of these under the dash which do several different things. However, all things are related to the HVAC system.
The damper doors are what determine airflow direction, fresh air intake, air temperature, and so on.
If you look at pic 1, it shows the different damper doors. Pic 2 is an example of one of the damper motors.
The motors have a small plastic gear in them, and the teeth can wear out or break. As a result, you hear a clicking/ticking sound as it tries to move.
Let me know if what you saw appears to be one of the things indicated below.
Take care,
Joe
See pics below.
Images (Click to make bigger)
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Sunday, November 7th, 2021 AT 10:00 PM