Hi,
Chances are the front electric actuator motor on the axle is bad. Before replacing it, confirm there is power to it. If there is power and it doesn't respond, replace it. If there is no power, then suspect the encoder. Please keep in mind, there is most likely a diagnostic trouble code stored in the computer related to the issue. You may want to have the computer scanned with a scanner capable of reading such codes.
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Here are a few links you may find helpful when testing:
https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester
https://www.2carpros.com/articles/how-to-use-a-voltmeter
https://www.2carpros.com/articles/how-to-check-wiring
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2002 Chevy Truck Avalanche 1500 4WD V8-5.3L VIN T
Electric Motor Actuator Replacement
Vehicle Transmission and Drivetrain Differential Assembly Service and Repair Procedures Front Drive Axle Electric Motor Actuator Replacement
ELECTRIC MOTOR ACTUATOR REPLACEMENT
Electric Motor Actuator Replacement
Removal Procedure
pic 1
1. Raise the vehicle. Refer to Vehicle Lifting.
2. Remove the front differential carrier shield, if equipped.
3. Disconnect the electrical connector from the actuator (3).
4. Remove the electric motor actuator (3) by turning the actuator counterclockwise.
Installation Procedure
pic 2
1. Apply sealant GM P/N 12346004 (Canadian P/N 10953480) to the threads of the electric motor actuator.
Notice: Refer to Fastener Notice in Service Precautions.
2. Install the electric motor actuator (3).
Tighten the actuator to 20 Nm (15 lb ft).
3. Connect the electrical connector to the actuator.
4. Install the front differential carrier shield, if equipped.
5. Lower the vehicle.
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Let me know if this helps.
Take care,
Joe
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Monday, February 24th, 2020 AT 6:29 PM