My niece took her vehicle to Pep Boys for 2 new tires.
2 front tires replaced, balanced, front end alignment for $450.00. On the way home was pulling to right, felt unsafe.
Took back to Pep Boys next day, was told bushing needed replaced, would be ready 1PM next day. Went to pick up and was told needed control arm, bushings, axle was leaking and some minor other parts. Said bill would be approx $800.00.
I told her to not have work done as I will be accompanying her tomorrow to have a chat with service dept manager and mechanic(s) Hope to stay calm and not beat the (*& out of them after work.
Any recourse??
2 front tires replaced, balanced, front end alignment for $450.00. On the way home was pulling to right, felt unsafe.
Took back to Pep Boys next day, was told bushing needed replaced, would be ready 1PM next day. Went to pick up and was told needed control arm, bushings, axle was leaking and some minor other parts. Said bill would be approx $800.00.
I told her to not have work done as I will be accompanying her tomorrow to have a chat with service dept manager and mechanic(s) Hope to stay calm and not beat the (*& out of them after work.
Any recourse??
Aug 8, 2015 at 8:47 PM