What happens is the bolt on the end of the window regulator loosens up and falls out. The the window regulator arm comes out of place and bends the lock and inside door handle release rods. Causing the door to not open from inside or outside. I haven't done one of those in a while. Used to do them when the saturn dealers were open. What I used to do was remove the inside door release handle etc. Then fish my hand inside the door and bend push the rods around till the door opens.I always replaced both rods after I got the door open. Its not a fun job never looked forward when someone brought a car in with that issue.
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Sunday, June 1st, 2014 AT 2:47 PM