Driver and passenger side windows will not go up?

2017 MAZDA MX5
30,000 MILES
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LAWRENCE BAKER
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At first the passenger window would only go down but not up! The driver's side was working fine but now this has the same problem, it goes down but not up. I can hear the motor trying to work when pressing down but when I press up, I can’t hear anything, can’t understand why this would happen to both windows! It’s like it needs resetting perhaps.
Jan 28, 2023 at 1:06 AM
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STRAILER
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If you can hear the motor trying to work in mean the window regulator is out which is common, here is a video of the job being done on a similar car for example the process is the same on most cars, and I have included the instructions for your car in the images below.

https://youtu.be/Wp7Ak9IGs4o

Check out the images (below). Let us know what happens and please upload pictures or videos of the problem.
Jan 29, 2023 at 11:48 AM