Wheel fell off

2004 CHRYSLER PACIFICA
150,000 MILES • 6 CYL • AWD • AUTOMATIC
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MMADBOR
  • MEMBER
  • 1 POST
We had our water pump and timing chain replaced on our car. Within days there was a vibration in the front end and the front passenger wheel fell off. The wheel came off because the lugs were loose. Would there be any reason the mechanic removed this tire to access the timing chain and water pump?
Sep 12, 2016 at 2:50 PM
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AL514
  • ✓ASE Certified Mechanic
  • 5,587 POSTS
  • ASE Certified Mechanic
Yes, sometimes we have to take off the tire to access the timing cover through the wheel well. The problem comes when the Tech does not tighten the lugs back on to specifications.
Sep 12, 2016 at 3:13 PM
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WRENCHTECH
  • ✓ASE Certified Mechanic
  • 20,761 POSTS
  • ASE Certified Mechanic
Yes, they had to remove that wheel to access the timing chain. They are totally responsible for any damage caused.
Sep 12, 2016 at 4:29 PM
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