Will not start

Tiny
ECU55
  • MEMBER
  • 2002 BUICK PARK AVENUE
  • 3.6L
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 170,000 MILES
I was driving and it stopped. When I tried to restart the car nothing. It wouldnt turn over. No starter noise. We tried jumping it and still nothing. We checked the fuses. They were all good. When you turn the switch on you can hear the fuel pump and the electric windows and locks work. The dash lights are on and bright. The system is showing 11.5 volts. Also, I do not know if this matters. When I got out to look under the hood I shut the door. When I came back the door was locked. But the driver side rear door was unlocked.
Saturday, March 11th, 2017 AT 3:02 PM

1 Reply

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 47,664 POSTS
Hello,

It sounds like the battery has shorted out and needs replacement, here is a guide to help you get the problem fixed.

https://www.2carpros.com/articles/how-to-replace-a-car-battery

Please let us know what happens.

Best, Ken

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Tuesday, March 14th, 2017 AT 3:38 PM

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