Calipers on a Volvo S70

For one, I would recommend getting familiar with doing it yourself. It's easy enough even if you're not experienced. I honestly think they're blowing smoke. Calipers are generally heavy duty and not prone to cracking. I can say that the back pads are much more difficult to replace than the front but it's still doable. Just make sure to bleed them when you're done since there's no getting around the fact that you're going to loose lots of brake fluid!