Did you only install the lift shackles in the rear? How large are they? I find it hard to believe that this is a coincidence so we may need to uninstall them just to confirm reverse comes back. Then we can figure out why you have an issue in reverse only if shackles are the issue.
If they are not then we can go after possible causes. We will need to firm up if it is in the transfer case or transmission. So is it possible to get a recording of the news?
https://www.2carpros.com/articles/automatic-transmission-problems
Let's start with this and go from there. Thanks
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Friday, October 2nd, 2020 AT 2:14 PM