Sounds like the shift lever is stuck in drive and while the shifter is moving the actual lever on the transmission is not moving.
Does the vehicle go into park and shut off normally? Then can you remove the key like normal?
If not then we have to inspect the lever on the transmission.
Here is a guide that talks a little bit about this to give more detail:
https://www.2carpros.com/articles/ignition-switch-wont-turn-stuck
However, please see below on the test that we need to run through in order to find out if this is the case.
Please run through this info and let us know what you find.
Thanks
Images (Click to make bigger)
SPONSORED LINKS
Thursday, August 5th, 2021 AT 4:53 PM