Take a look at the attached removal and installation procedures. The removal procedure instructs you to manually shift the transfer case into the 2wd position prior to installation of the new shift motor. New motors are shipped in the 2wd position, so the transfer case must be aligned so they match up. If this wasn't done, it's likely the shift motor is now out of sync. The only way I'm aware of to correct this is to get another shift motor.
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Sunday, November 3rd, 2019 AT 6:34 PM