Ok it sounds like the air outlet servomotor might be bad. Here is a view of the hearter and a/c components and number 14 is were the servo motor is this is what needs to be checked to see if it is working.
Now you need to unplug the harness from the servomotor ok. you will apply voltage to pin 6 using a jumper wire, now connect pin 7 to ground. Now with another jumper wire connect pin 5 to ground and it should go to defrost, then put it to pin 4 should be mix, pin 3 should go to floor, pin 2 should be bi-level, pin 1 should be vents or face. So as you switch the last jumper wire from those above pins it should change where the air flows if it doesn't then the servomotor is bad and needs replacement. If you have any questions please just ask ok. Here is a pic of the pins and there numbers ok.
Tuesday, March 16th, 2021 AT 6:59 PM