1996 Toyota Camry Radiator Replacement Question - Please HE

Tiny
LISABENDEL
  • MEMBER
  • 1996 TOYOTA CAMRY
Engine Cooling problem
1996 Toyota Camry Two Wheel Drive Automatic 99,999 miles

The radiator in my son's Toyota blew the other day and he had a new one installed then next day. Later that afternoon, the car overheated. The "new" radiator was EMPTY. The radiator now leaks and is empty after driving a few miles. The garage that did the work told my son that the car could not handle the pressure from the new radiator, accused him of driving with a bad radiator prior (not true, first indication there was a problem with old radiator was when the car over-heated. It had held fluid until this happened.) The mechanic told my son that the plug blew as a result of the "new" pressure from the "new" radiator. They then stated that this plug is behind the fuel pump and that it would cost an additional $225 to fix this. My son called and talked to the owner and was told there was nothing they could do. I feel that because of his (our) lack of knowledge, he is being ripped-off. I would like to know if the plug blowing is a valid excuse for a new radiator not holding water. I would like to have some knowledge before I call them to complain and give them a chance to stand behind their work before I file a complaint with our county's consumer affairs office. My son is 18, works full-time and goes to school full-time. I hate to see him taken advantage of this way. My apologies for this post being so long. Any advice is GREATLY appreciated! Thanks in advance,
Lisa Bendel
lisabendel@tampabay. Rr. Com
Saturday, May 2nd, 2009 AT 11:45 PM

3 Replies

Tiny
MMPRINCE4000
  • MECHANIC
  • 8,548 POSTS
My opinion is that the mechanic is at fault. They should have performed a pressure test on new radiator, test driven it and checked for leaks, changed thermostat and replaced any hoses that are suspect.

Take it back and have them install a new radiator under warranty, pressure test the new radiator, inspect all hoses, and perform a compression test to elimnate the possibility of a head gasket problem.
If they refuse to honor warranty, sue them.

They can defect the radiator through their parts supplier and get a new one for free.
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Sunday, May 3rd, 2009 AT 7:57 AM
Tiny
LISABENDEL
  • MEMBER
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Thank you for getting back to me. I wanted to have some knowledge before calling them, so I would at least sound like I knew what I was talking about! Thanks again. Lisa
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Monday, May 4th, 2009 AT 4:15 PM
Tiny
MMPRINCE4000
  • MECHANIC
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Your welcome, thanks for using 2carpros.
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Tuesday, May 5th, 2009 AT 6:23 AM

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