Touch screen freezing and restarting?

Tiny
SMLEGEND4
  • MEMBER
  • 2009 JEEP GRAND CHEROKEE
  • 3.7L
  • V6
  • 2WD
  • AUTOMATIC
  • 130,000 MILES
The touch screen turns on then restarts about 20 seconds later. The touch screen works for about 2 seconds then freezes. Then it will restart again.
Friday, June 9th, 2023 AT 12:44 PM

1 Reply

Tiny
KEN L
  • MASTER CERTIFIED MECHANIC
  • 48,363 POSTS
Yep, these touch screen modules go out due to heat etc., but to be sure let's do a CAN scan which is easy to do, you can get a CAN scanner (Controller Area Network) which will work on most cars from Amazon.

Here is a video to show you how:

https://youtu.be/u-4syLc-ifQ

Here is the location and how to replace the unit in the images below. Check out the images (below). Please let us know what happens.
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Saturday, June 10th, 2023 AT 11:23 AM

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