This could be a couple things but we need to start with checking for codes. Here is a guide that will help with this:
https://www.2carpros.com/articles/checking-a-service-engine-soon-or-check-engine-light-on-or-flashing
However, I suspect you have an issue with the clutch or engagement system. I attached the info on this below.
We need to find out what the display in the cluster is showing you when this is not engaging. It should show the current status and any errors if there are any.
Please see the attached information and we can start working through this. Thanks
Images (Click to make bigger)
SPONSORED LINKS
Sunday, December 27th, 2020 AT 3:58 PM