Sunroof shade not closing and unresponsive sunroof buttons

Hello,

Thanks for the video it really helps. here are the sun roof wiring diagrams and a guide to help check for power, but it looks like the smart motor has gone out. here are instructions on how to change it out:

https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

Check out the diagrams (below). Please let us know what you find. We are interested to see what it is.

It looks like they came back to read the post but did not respond so I assume it did. The wiring diagrams above show how the system works and how to change the motor out. Please let me know how it goes.

Here is the repair instructions and relearn procedures for the sun roof.

Roof Opening Panel Motor Initialization †Sliding Glass Panel
General Procedure

image WARNING: Keep objects and body parts clear of the glass panel when carrying out the initialization procedure. During the initialization procedure, the glass panel closes with high force and cannot detect objects in its path. Failure to follow this instruction may result in serious personal injury.

NOTE: A new front sliding glass panel motor will only move towards the VENT position and must be initialized.

NOTE: The roof opening panel motor(s) must be initialized when repairs are carried out on any part of the roof opening panel system, including whenever

the roof opening sliding glass or power shade motor has been removed from the roof opening panel system.
The roof opening panel glass has been removed from the roof opening panel system.
The roof opening panel assembly has been removed from the vehicle.
A new roof opening sliding glass or power shade motor has been installed.
A new roof opening panel glass has been installed.
A new roof opening panel assembly has been installed.
NOTE: The driver or passenger front door must be open during the entire procedure.

Open the driver or passenger front door.
Turn the ignition to the ON position.
Complete the following within 5 seconds:
Cycle the ignition to the OFF position and then back to the ON position.
Push the TILT switch for less than one second and release.
Push and hold the TILT switch until full glass open and closed is witnessed (this could take up to 20 seconds to start).
Release the switch and verify successful initialization by carrying out one-touch open, one-touch close and one-touch vent operations.

Check out the diagrams (below). Please let us know if you need anything else to get the problem fixed.

Here is the part numbers for the motors:

Motor BB5Z15790A $178.00

Can you please shoot a quick video with your phone so we can see what's going on? That would be great. You can upload it here with your response.

Do you have power at the violet/red wire at the controller or #F8 fuse (key on) in the fuse panel under the hood? This guide will help:

https://www.2carpros.com/articles/how-to-use-a-test-light-circuit-tester

Check out the diagrams (below). Please let us know what happens.

Good morning,

I attached the wiring diagram for you to view.

No, the voltage is too low. Looks like you may need the control module as there is not enough power for the motors to work.

https://www.2carpros.com/articles/how-to-check-wiring

https://www.2carpros.com/articles/how-to-use-a-voltmeter

There is a second fuse as well I highlighted the wire for you.

https://www.2carpros.com/articles/how-to-check-a-car-fuse

Roy

They don't say, I would replace the shade motor and try it, just don't fully reassemble and do the second one if it doesn't work correctly.