HI,
What needs to be done is to have the computer system (CAN) scanned for diagnostic trouble codes. CAN stands for controller area network, so it should identify anything related to a component failure.
Here is a video that shows how it's done:
https://youtu.be/InIlnsjOVFA
That is where we need to start. If by any chance you have access to a scan tool, have that done and let me know what codes you have.
Take care,
Joe
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Thursday, October 15th, 2020 AT 5:41 PM