Since owning this car (1 year and one month) the stop/start button has never worked. The car has been in the Kia garage four times. The first three visits, the battery was charged up (even overnight), without a result. Whilst on my last visit the battery was actually changed! But stop/start still does not work, even though it is above five degrees C and I have driven it over fifteen minutes! I called Kia and the answer I get is: the car can taken uptown eight hours of driving for it to be reconfigured as a new battery has been placed! I find this hard to believe and just think it is another excuse not to deal with the problem. Can someone with the appropriate mechanical engineering background confirm if the reply I received is correct, or otherwise how I should be approaching this ongoing issue?
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Monday, January 22nd, 2018 AT 10:03 AM