Steering column broken

1995 GMC JIMMY
199,000 MILES • V6 • 4WD • AUTOMATIC
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NANCY RUSSELL STRONG
  • MEMBER
  • 4 POSTS
Mechanics at shop pushed my car out of bay with no power and broke my steering column. who's at fault?
Sep 5, 2019 at 5:03 PM
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ASEMASTER6371
  • ASE Certified Mechanic
  • 52,796 POSTS
  • ASE Certified Mechanic
Good afternoon,

Was it damaged when you presented the truck for repair?

Roy
Sep 5, 2019 at 5:28 PM
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NANCY RUSSELL STRONG
  • MEMBER
  • 4 POSTS
No, not damaged, no problems with steering.
Sep 6, 2019 at 6:10 AM
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NANCY RUSSELL STRONG
  • MEMBER
  • 4 POSTS
Went into shop for intake manifold gasket and while waiting for parts mechanic pushed it out of the bay and said steering wheel went 360.
Sep 6, 2019 at 6:12 AM
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ASEMASTER6371
  • ASE Certified Mechanic
  • 52,796 POSTS
  • ASE Certified Mechanic
What was damaged? What damage was done to the column?

Roy
Sep 6, 2019 at 6:12 AM
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ASEMASTER6371
  • ASE Certified Mechanic
  • 52,796 POSTS
  • ASE Certified Mechanic
If the wheel turns with no resistance, it may be something with the steering linkage.

What did they say is the exact failure?

Roy
Sep 6, 2019 at 6:14 AM
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NANCY RUSSELL STRONG
  • MEMBER
  • 4 POSTS
I called the garage today,they said a bolt fell out. replaced it. all good now. thanks for your help.
Sep 6, 2019 at 3:10 PM
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ASEMASTER6371
  • ASE Certified Mechanic
  • 52,796 POSTS
  • ASE Certified Mechanic
Good deal.

Glad it was easy for you.

Always glad to help.

Roy
Sep 6, 2019 at 3:18 PM
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