Engine does not crank?

2013 FORD EXPLORER
99,200 MILES • 3.5L • V6 • 2WD • AUTOMATIC
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GPMAN123
  • MEMBER
  • 1 POST
The car does not crank. Did the usual checks on the fuse and the starter relay; all look good. The battery is fully charged. I do know that the starter is good because I jumped the starter relay and it cranked the engine. I'm at a loss for why the key will not crank the engine. Did try to start it in neutral and still nothing.
May 18, 2025 at 12:57 PM
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STRAILER
  • AUTOMOTIVE REPAIR CONTRIBUTOR
  • 54,176 POSTS
Does this car have the push button start or key? If it is the push button I have seen this go bad. The starter relay is controlled by the PCM fyi, I would check fuse #f28 on the BCM fuse panel, this guide can help and I have located the fuse for you in the images below, also please go over this video to help.

https://www.youtube.com/watch?v=6YRW8fyNudY

Fuse check guide:

https://www.2carpros.com/articles/how-to-check-a-car-fuse

Please check these out and get back to me. Check out the images (below).
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May 19, 2025 at 2:05 PM
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