Sliding door not working properly

2001 CHRYSLER TOWN AND COUNTRY
110,000 MILES • V6 • 2WD • AUTOMATIC
Avatar
DIVIDES
  • MEMBER
  • 903 POSTS
As you see in the video once you press the button inside the sliding door unlatches but does not slide open. I then can manually open it all the way and hit the button and it will close fine, this happens every-time. Other door works fine. Any ideas?
Jun 2, 2021 at 9:41 AM
Advertisement
Avatar
DIVIDES
  • MEMBER
  • 903 POSTS
Sorry.
Jun 2, 2021 at 9:50 AM
Avatar
JACOBANDNICKOLAS
  • Experienced Mechanic
  • 110,240 POSTS
Hi,

I couldn't tell in the video, but when you select open, is the motor running and not moving the door, or does nothing happen?

The first thing I suggest is to disconnect the battery for approx five minutes so the module can reset itself. If you look at pic 1 below, it shows possible causes for not opening/closing.

If that does nothing, then I suggest inspecting the wiring at the sliding door module. See pic 2. Make sure nothing is disconnected or damaged at the motor or the module.

If that checks good, we need to check the tan wire with a black tracer at the sliding door motor for power. I attached the entire wiring schematic below for your review. I highlighted the open and the close power supplies to the motor from the control module.

I believe from watching the video, it is the passenger side. That is the side I highlighted and is shown specifically in the last two pics.

Here is a link you may find helpful:

https://www.2carpros.com/articles/how-to-check-wiring

Let me know what you find or if you have other questions.

Take care,

Joe

See pics below.
Jun 2, 2021 at 12:11 PM
Join 2CarPros for free, one of the most advanced car repair communities on the internet. From first-time drivers to seasoned mechanics, everyone is welcome to reply, share details, and get better answers. You can add a temporary image or video first; uploads are limited to 20 MB.
Ask a Free Question
Repair Safety Notice: This information is for general instructional purposes only. Vehicle repair can be dangerous. Verify all information, follow manufacturer service procedures, use proper tools and safety equipment, and consult a qualified repair shop when needed.