It sounds like you may have a display control module that has gone out but we should check the fuse #65 10-amp in the under-hood fuse panel and fuse# 15 and #29 in the fuse panel in the lower left side of the dashboard.
Here is a guide to help and the fuse location int eh images below:
https://www.2carpros.com/articles/how-to-check-a-car-fuse
I have also included the wiring diagrams for the telematics screen so you can see how the system works. Check out the images (below). Please let us know what happens.
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Saturday, November 25th, 2023 AT 9:39 AM