Someone used a regular metal key without a chip in it and put my car listed above into safe mode?

SHIVER9

MEMBER
2010 VOLKSWAGEN JETTA
2.5L
5 CYL
2WD
AUTOMATIC
140,000 MILES

I have one original key fob, but it still isn’t working.

Sunday, September 3rd, 2023 AT 3:17 PM

8 Replies

KEN L

MASTER CERTIFIED MECHANIC
47,690 POSTS

Do you have the original key as well? Also does the security light flash when you try to crank the engine over. If so, let's try a hard system reboot.

This guide will help:

https://www.2carpros.com/articles/step-by-step-guide-performing-a-hard-system-reboot-for-your-vehicles-electronics-systems

If this doesn't work let's do a CAN scan. You can get a CAN scanner (Controller Area Network) which will work on most cars from Amazon.

Here is a video to show you how:

https://youtu.be/u-4syLc-ifQ

Please go over these guides and get back to us.

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Monday, September 4th, 2023 AT 12:06 PM

SHIVER9

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6 POSTS

I lost one of the key fobs and a locksmith tried to start it with just a plain key (no chip) so it went into safe mode. I have the second key fob but so far, it’s not working. It tells me it’s the #2 fob. I lost the #1 fob. I have charged it fully and let it sit in on position for 2 hours but it’s still not taking it out of safe mode. I’m trying to avoid towing it to dealer.

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Monday, September 4th, 2023 AT 12:23 PM

SHIVER9

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6 POSTS

Both key fobs are VW fobs that I got with it when I bought it.

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Monday, September 4th, 2023 AT 12:24 PM

SHIVER9

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6 POSTS

I don’t want to invest in a scanner I was hoping for an easier fix somehow since I do have one fob that’s the original.

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Monday, September 4th, 2023 AT 12:25 PM

KEN L

MASTER CERTIFIED MECHANIC
47,690 POSTS

You need the correct key; the fobs will not allow the car to start without the correct key. What do you use to try and crank the car over, the same key with no chip? You can have a mobile locksmith come out to do the job/program the ignition key it should cost about $250.00.