When I turn off the engine it will not restart

Tiny
ANN PRICE
  • MEMBER
  • 2014 CADILLAC CTS
  • AUTOMATIC
  • 100,000 MILES
Have the car listed above and when I turn it off it won't start back up again. I've had the body control module replaced and flashed. I put in a new battery and it still does the same thing. I don't know if it's the key just not making a connection or what. Sometimes it'll be okay other days I'll know when it's going to start acting up because the windows won't go down completely. A/C will be on, but won't light up. Also there was a recall for that vehicle for an unattended ignition key rotation and I don't know if that has anything to do with it. It has 108,000 miles on it. I've had it into the shop at least four times and it still does the same thing. Is there anything else that it could possibly be that they're not seeing? I'm a female and definitely not a mechanic.
Tuesday, May 26th, 2020 AT 11:52 AM

1 Reply

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,755 POSTS
Hi,

Based on your description, it sounds like it could be a low voltage issue or poor ground. When it doesn't start, does the starter engage?

Has the shop scanned the computer for diagnostic trouble codes? This vehicle needs what is called a can scan. Can stands for computer area network. Here is a video that shows how it's done:

https://youtu.be/InIlnsjOVFA

If the shop you take it to can't scan the computer area network, you need to find someone that can.

Let me know exactly what happens.

Joe
Was this
answer
helpful?
Yes
No
Tuesday, May 26th, 2020 AT 8:26 PM

Please login or register to post a reply.

Sponsored links