Hi,
Based on your description, it sounds like it could be a low voltage issue or poor ground. When it doesn't start, does the starter engage?
Has the shop scanned the computer for diagnostic trouble codes? This vehicle needs what is called a can scan. Can stands for computer area network. Here is a video that shows how it's done:
https://youtu.be/InIlnsjOVFA
If the shop you take it to can't scan the computer area network, you need to find someone that can.
Let me know exactly what happens.
Joe
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Tuesday, May 26th, 2020 AT 8:26 PM