Hi,
The shaft from the shock where the center nut attaches will turn. That's normal, so you didn't break anything.
You will need to tighten the nut onto the upper bushing. Tighten it until the rubber bushing is flush with the outside diameter of the washer.
On most shocks, you will need to hold the shaft to tighten the center bolt. Take a look at the top of the threaded portion of the shock's threads. Either there will be a place for an allen wrench or a place for a small wrench to attach and hold the shaft in place.
While holding that shaft, use an open-ended wrench to tighten the nut.
Let me know if what you find or if there is anything I can do to help.
Take care,
'
Joe
See pic below.
Image (Click to make bigger)
Tuesday, September 21st, 2021 AT 4:07 PM