Welcome back:
I see what you are referring to. I believe you need to remove the seat back cover to access it. You will need to replace the strap. What I suggest is to remove the plastic bezel first and see if you can look down into the seat for where it broke. If you can;t access it, I have a feeling you will need to remove the seat back cover to get into it. Here are the directions for removal. Also, once you remove the back, you will be able to see if it is just the strap that is missing. You may want to contact a dealer to see if one is available.
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SEAT BACK COVER - REMOVAL NOTE: Refer to 23 is listed separately below.
REMOVAL
Pic 1
Remove seat bottom cushion and cover assembly (Refer to 23 - Body/Seats/COVER, Seat Cushion - Removal).
Remove the headrest (2) from the seat being serviced (Refer to 23 - Body/Seats/HEADREST - Removal).
Remove the seat back panel (4) from the seat being serviced (Refer to 23 - Body/Seats/PANEL, Seat Back - Removal).
Using a trim panel removal tool (3) or equivalent, remove the seat back release strap bezel (1) from the seat back (5).
Pic 2
Remove the seat back being serviced and place it on a workbench (Refer to 23 - Body/Seats/SEAT BACK - Removal).
Disengage the two elastic straps (3) from the bottom of the seat back frame (5).
Disengage the seat cover retaining tabs (1) from the seat back frame.
Disengage the J-clips (2 and 4) that secure the seat back cover to the seat back frame.
Route the pull strap (7) and release strap (8) out of the seat back cover.
Remove the seat back cushion and cover from the seat back frame and headrest rods (9).
Pic 3
Disengage the hook and loop (1) that secures the seat back cover (2) to the seat back cushion (4).
Cut and discard the hog rings (3) that secure the seat back cover to the seat back cushion and remove the cover.
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Here are the directions for seat back: See pics 4 and 5
REMOVAL
pic 4
Note the locations (1) of the retainers on the seat back panels (3) and armrest (2).
Pic 5
CAUTION:
Use care when removing the pushpins on the back panel from the seat back. Failure to do so will result in damage to the back panel.
Using a clip removal tool or equivalent, carefully disengage the retainers (2) that secure the seat back panel (1).
Remove the back panel from the seat.
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Let me know if this helps.
Take care,
Joe
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Thursday, July 4th, 2019 AT 6:07 PM