Rear passenger seatbelt

REXICANS

MEMBER
2017 FORD EXPLORER
6 CYL
FWD
AUTOMATIC
900 MILES

Rear left passenger seat belt is the new inflatable type. With or without baby seat in the middle this seat belt cannot be buckled, the buckle sits way to low in the seat. No passenger can buckle up. Ford says there is no fix for this problem, deal with it.

3 Replies

HMAC300

MECHANIC
48,601 POSTS

File a complaint with Ford there may be a fix or maybe not but it sounds like a dealer trying to broom something they do not feel like working on. Have Ford explain on there 800 number that is what it is for. They may have something in the works to take care of this. Or you can go to four times trying to fix it and claim lemon law.

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Wednesday, April 12th, 2017 AT 6:44 AM

REXICANS

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2 POSTS

I did go to the 800 line two times and they said the same thing there is no fix at this time, but the last thing she said was try another dealer. Why should I have to try another dealer?

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Wednesday, April 12th, 2017 AT 8:00 AM

HMAC300

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48,601 POSTS

Because to put it bluntly the one you are dealing with has problems with Ford and another may be more willing to try to fix it for you or at least may have found something to do that.

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Wednesday, April 12th, 2017 AT 9:40 AM