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Rear door will not close

Tiny
BARBARA FRAPPIER
  • MEMBER
  • 2004 GMC ENVOY
  • 169,000 MILES
Have used screwdriver and latch is in open position. Sprayed silicone on latch, but it still will not latch when door is closed. I can move latch into closed position manually but striker in jam will not cause it to move.
Tuesday, January 2nd, 2018 AT 4:50 AM

20 Replies

Tiny
PATENTED_REPAIR_PRO
  • MECHANIC
  • 1,853 POSTS
It sounds like the door latch is broken and needs to be replaced check out the diagrams below to show you how to change it out.

Also if the door is not aligning with the striker, then the door hinge bushings are worn out causing the door to sag.

If the door is aligning with the striker, then perhaps the striker needs to be adjusted, in or out or even up and down. But if down, most likely that is the result of what I said before and the door sagging because of worn hinge bushings.

The striker on the other hand may have a torx head and if it does, since they are usually very tight, I use the proper torx bit and an impact to loosen it up.

Then tighten by hand just enough that it will still move, but hard to move and close the door so it moves the striker to where it has to be, the slowly open the door, trying not to move the striker, then tighten the striker with the impact, and try it a few times to make sure it is okay.
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Tuesday, January 2nd, 2018 AT 5:56 AM
Tiny
BARBARA FRAPPIER
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  • 10 POSTS
The striker is a single “U” shaped piece and is firmly attached to jam. The door does not seem to be sagging and the striker appears level. My mechanic fixed it once in a matter of minutes by spraying the latch with a lubricant and voila! It worked. I have not had similar luck.
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Tuesday, January 2nd, 2018 AT 6:26 AM
Tiny
BARBARA FRAPPIER
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P.S. Thank you for your earlier suggestion.
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Tuesday, January 2nd, 2018 AT 6:27 AM
Tiny
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If you can open and close the latch like you were saying "I can move latch into closed position manually ", then the problem is not the latch, it must be the striker. Here is the adjustment procedure from the repair manual.
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Tuesday, January 2nd, 2018 AT 6:36 AM
Tiny
BARBARA FRAPPIER
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Below is a picture of the striker. It does not look like the picture you sent. Am I looking at the wrong thing?
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Tuesday, January 2nd, 2018 AT 6:46 AM
Tiny
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It looks exactly like that. I sent two pictures, try the first picture.
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Tuesday, January 2nd, 2018 AT 6:52 AM
Tiny
BARBARA FRAPPIER
  • MEMBER
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Okay. Will try fiddling with striker. Have to find “star” tool to loosen screws. Will let you know how I make out. Wish me luck. Thanks again. Barbara
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Tuesday, January 2nd, 2018 AT 7:02 AM
Tiny
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That is called a torx.
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Tuesday, January 2nd, 2018 AT 7:05 AM
Tiny
BARBARA FRAPPIER
  • MEMBER
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Ah! I have learned something new. It is good that know the proper names instead of relying on whatchamcallit or gagiponus. Thank you.
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Tuesday, January 2nd, 2018 AT 7:07 AM
Tiny
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You are welcome. They are not that tight, so you will not need an impact like I said previously, they are just 18 foot pounds (ft lbs).
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Tuesday, January 2nd, 2018 AT 7:11 AM
Tiny
BARBARA FRAPPIER
  • MEMBER
  • 10 POSTS
Found a torx but it is too small. Obviously do not want to strip things. Will look for bigger one. Just in case it matters, while I can move the latch manually with a big screwdriver it does take quite a bit of effort.
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Tuesday, January 2nd, 2018 AT 7:14 AM
Tiny
BARBARA FRAPPIER
  • MEMBER
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At some point I am going to give up and take it to someone like you who knows what they are doing and has all the right tools at hand and have them fix it.
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Tuesday, January 2nd, 2018 AT 7:17 AM
Tiny
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Okay, that is up to you. Good luck!
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Tuesday, January 2nd, 2018 AT 7:29 AM
Tiny
BARBARA FRAPPIER
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You have been wonderful! Thank you again. Barbara
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Tuesday, January 2nd, 2018 AT 7:49 AM
Tiny
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You are welcome!
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Tuesday, January 2nd, 2018 AT 7:59 AM
Tiny
BARBARA FRAPPIER
  • MEMBER
  • 10 POSTS
Went to mechanic. Latch broken. Pulled fuse so interior lights would not go on. So far after market latch $190.00 more or less and it has to come from Canada. End of saga. Thank you for all your help.
Barbara
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Tuesday, January 2nd, 2018 AT 9:07 AM
Tiny
PATENTED_REPAIR_PRO
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The left rear is part # 15110509 and the right # 15110510.
Here is # 15110509 on ebay for $125.00 and free shipping,
https://www.ebay.com/p/GM-OEM-Rear-Door-lock-25948724-15110509/655497849
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Tuesday, January 2nd, 2018 AT 9:21 AM
Tiny
PATENTED_REPAIR_PRO
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Here are eight of the 15110510 for as low as $47.00, https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2322090.m570.l1313.TR0.TRC0.H0.TRS0&_nkw=15110510&_sacat=0
The 15110509 for as low as $74.00, https://www.ebay.com/sch/i.html?_odkw=15110510&_osacat=0&_from=R40&_trksid=p2045573.m570.l1313.TR0.TRC0.H0.TRS0&_nkw=15110509&_sacat=0
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Tuesday, January 2nd, 2018 AT 9:22 AM
Tiny
2CP-ARCHIVES
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  • 2007 GMC ENVOY
  • 80,000 MILES
The latch on the rear door is not allowing the door to close. What can I do?
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Tuesday, February 5th, 2019 AT 10:13 AM (Merged)
Tiny
JDL
  • MECHANIC
  • 16,098 POSTS
Is the door bouncing off the catch post? You might be able to flip the latch up to catch the post. I can't see much from here?
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Tuesday, February 5th, 2019 AT 10:13 AM (Merged)

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