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Radio cutting out

Tiny
BWACKERSON2567
  • MEMBER
  • 2009 LINCOLN MKS
  • 6 CYL
  • 2WD
  • AUTOMATIC
  • 80,000 MILES
All of a sudden after just starting my car and turning in the radio I noticed the sound was slightly popping and the noise would cut in and out. It starts crackling more with speed and more bass as I have the the days it happens a lot less and be riding down the road listening to full songs. Other days the sound constantly cuts in and out and I can’t understand a word my phone gps is saying that is plugged into aux. What’s the issue?
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Saturday, September 7th, 2019 AT 8:21 PM

9 Replies

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,724 POSTS
Welcome to 2CarPros.

When you say it cuts out, do you mean the radio shuts off and then back on? Does is seem all speaker are affected or just one or two? Have you checked for any loose wires behind the dash going to the radio?

Let me know.

Joe
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Monday, September 9th, 2019 AT 6:07 PM
Tiny
BWACKERSON2567
  • MEMBER
  • 5 POSTS
Yes, all sound cuts out touch screen still on and says I’m playing music or listening to the radio. All the speakers cut out at the same time but the rear deck sub sounds very low and almost like it doesn’t have enough power when the radio is turned up and is not cutting out. Will be cutting out very little one day then a lot more the next. I have been wanting to get in and look at the wires plugging in to it but have not figured out how to get the radio out.
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Monday, September 9th, 2019 AT 6:26 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,724 POSTS
Based on your description, it sounds more like an amplifier issue. The vehicle has two separate ones. If you look at picture 1 below, it shows the sub-woofer amp. Picture 2 shows the audio amp. I would start there and check for connection issues.

Let me know what you find.

Joe
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Monday, September 9th, 2019 AT 8:18 PM
Tiny
BWACKERSON2567
  • MEMBER
  • 5 POSTS
Thank you! I will get back there by this weekend and update you on my findings. I know the second picture shows the radio amp in the trunk. Is the subwoofer amp below it in the trunk as well or is that under the center console/ radio area?
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Wednesday, September 11th, 2019 AT 5:01 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,724 POSTS
Welcome back:

According to the schematics, they are both in the trunk.

Let me know what you find.

Joe
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Wednesday, September 11th, 2019 AT 7:12 PM
Tiny
BWACKERSON2567
  • MEMBER
  • 5 POSTS
Hello again, I was finally able to get back in the trunk and remove all the fabric to get to the amp and the area the schematics say the sub amp is. I found the amp and looked toward the bottom, on top and around other areas of the trunk but was not able to find the sub amp. I think it is up near the sub woofer under the rear deck plastic cover behind my back seats. Will be looking into it sometime soon hopefully this weekend. Any extra thoughts?
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Thursday, September 26th, 2019 AT 12:23 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,724 POSTS
Welcome back:

At this point, I really don't. Let me know if you locate the amp. I'm a bit confused why it wouldn't be where it was indicated.

Let me know.

Joe
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Thursday, September 26th, 2019 AT 7:17 PM
Tiny
BWACKERSON2567
  • MEMBER
  • 5 POSTS
Hello,
Was able to take back seat completely out and get to rear deck. Found a plug just sitting in the sub amp not clicked in once I clicked it all problems went away. Thank you for your help!
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Monday, September 30th, 2019 AT 5:08 AM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,724 POSTS
Welcome back:

I'm glad to hear you found it. Also, you are very welcome. Let us know if you have questions in the future.

Take care and enjoy the music!

Joe
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Monday, September 30th, 2019 AT 8:00 PM

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