Radio code needed

Tiny
THABANG NICHOLAS BOOYSEN
  • MEMBER
  • 2019 RENAULT SANDERO
  • 2WD
  • MANUAL
  • 26,300 MILES
The battery went flat after playing radio and I kick start it, now it needs radio code. I can't open dash to take out radio for serial numbers as I am afraid to damage it.
Sunday, April 19th, 2020 AT 12:07 AM

1 Reply

Tiny
KASEKENNY
  • MECHANIC
  • 18,907 POSTS
We have a couple of issues that are keeping us from solving this for you. First, we don't have access to the service manuals for this vehicle because it is not offered here in the USA so I can't research how to recover this. Second, this is a new vehicle so I suspect the code that you need is retained by the dealership that sold the vehicle.

Due to this, I would just recommend calling the dealership that sold this and I am sure they will either be able to provide the code for you or tell you how to recover it. Unfortunately we just don't have a way to provide the code for you. As I am sure you have found, there are sites online that can recover the code for you but you need the serial number. I agree with you that I would not take apart my dash either on such a new vehicle. Which is why again, I would consult the dealer because I am sure they can look it up by the VIN and give you the info without dismantling anything.

Please let me know what questions you have.
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Sunday, April 19th, 2020 AT 9:28 AM

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