Programming rear hatch power strut?

Here is programming for the rear power struts also check to make sure the wiring connector is plugged in completely. I have included the compete replacement instructions in the images below in case you need them.

DOOR / HATCH: POWER BACK DOOR SYSTEM: INITIALIZATION; 2013 - 2018 MY RAV4 [12/2012 - ]
RESET BACK DOOR CLOSE POSITION
NOTICE:

Perform initialization of the power back door system (multiplex network door ECU initialization) if one of the following is performed:

The cable is disconnected from the negative (-) battery terminal.
A wire harness of the power back door system is disconnected and reconnected.
The multiplex network door ECU is replaced or removed and reinstalled.
The ECU-B NO.1 fuse is replaced or removed and reinstalled.
If initialization is not performed, the power back door system will not operate.

When the back door is open and the cable is disconnected and reconnected to the negative (-) battery terminal, fully close the back door by hand to initialize the multiplex network door ECU.
HINT:

Initialization is not necessary if the cable is disconnected and reconnected to the negative (-) battery terminal while the back door is closed.
The multiplex network door ECU controls the locked or unlocked state of the back door based on its memory. If the power for the multiplex network door ECU is disconnected and reconnected, the back door will need to be unlocked before it can be operated.
If the power back door system does not operate and/or the back door does not open, disconnect the cable from the negative (-) battery terminal. Then wait 10 seconds, reconnect the cable and perform initialization of the power back door system again.
RESET BACK DOOR OPEN POSITION
NOTICE:

Perform initialization of the power back door system (multiplex network door ECU initialization) if one of the following is performed:

The multiplex network door ECU is replaced.
If the back door opening position stored in the multiplex network door ECU is not the fully open position, record the stored opening position before replacing the multiplex network door ECU and rememorize the position after replacement.

Check out the images (below). Please let us know if you need anything else to get the problem fixed.

Hi,

I'm sorry, but we are required to have all conversations online. Can you let me know what is happening and what I can do to help?

Let me know.

Joe