Power window will not work

Tiny
PACKERS27
  • MEMBER
  • 2000 GMC SIERRA
  • 5.3L
  • V8
  • 2WD
  • AUTOMATIC
  • 245,000 MILES
The passenger wide window won't work. The motor is good and so is the switch. The cables are in tact and the window is on track. Is sounds like a stripped gear. Where's the gear and what do I do to fix it?
Monday, April 27th, 2020 AT 11:36 AM

5 Replies

Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,747 POSTS
Hi,

If you hear the motor running and making a sound like it's stripped. There is a gear that runs a cable that is likely broken. Have you removed the door panel to inspect?

Let me know.
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Monday, April 27th, 2020 AT 11:57 AM
Tiny
PACKERS27
  • MEMBER
  • 192 POSTS
I have taken the panel off and seen the motor and cables, but I can't see gears.
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Monday, April 27th, 2020 AT 12:14 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
  • 109,747 POSTS
Hi,

I attached a pic for you to see. Number 6 in the pic is the gear spool and 7 is the motor.

__________________________________

Here are directions for replacing the motor. It explains how the gear spool and everything is removed and replaced.

_________________________________

2000 GMC Truck K 1500 Truck 4WD V8-4.8L VIN V
Front Side Door Window Regulator Motor Replacement
Vehicle Windows and Glass Windows Power Window Motor Front Door Window Motor Service and Repair Removal and Replacement Front Side Door Window Regulator Motor Replacement
FRONT SIDE DOOR WINDOW REGULATOR MOTOR REPLACEMENT
Front Side Door Window Regulator Motor Replacement

Removal Procedure

1. Raise the window.
If the window motor is inoperable, remove the window to gain access to the window motor retaining screws. See: Front Door Window Glass > Removal and Replacement
2. Remove the power window module. See: Front Door Window Regulator > Removal and Replacement
3. With the window regulator on the bench, remove fasteners one (1) and two (2) which will disconnect the drive housing and motor (4) from the rail (5).

Pic 2

Important: Do not allow cable gear/spool to come out of the housing. As the motor slides out of the gear/spool, hold the gear/spool into the housing with your fingers. The spool will unwind if it comes out of the housing.

4. Holding the motor and housing together, remove fastener three (3).

Pic 3

5. Slide the motor partially out of the gear/spool allowing finger access to the gear spool (6). Hold the gear/spool into the housing and remove the motor (7).

Installation Procedure

1. Install motor by aligning gear teeth and mounting points simultaneously, pushing the motor into the gear/spool and installing the motor to housing fastener first (3).

Pic 4

2. Slide the motor and housing assembly (4) onto the rail (5) and install the fastener number two (2).

Notice: Refer to Fastener Notice. See: Windows > Vehicle Damage Warnings

3. Rotate the motor and housing assembly to align the attachment point for attachment number one (1) and install the fastener.

Tighten the bolts to 5 N.M (44 lb in).

4. Install the power window module. See: Front Door Window Regulator > Removal and Replacement
5. Install the window if removed. See: Front Door Window Glass > Removal and Replacement

__________________________

Let me know if this helps.

Joe
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Monday, April 27th, 2020 AT 6:07 PM
Tiny
PACKERS27
  • MEMBER
  • 192 POSTS
So does this whole assembly have to come out of the door?
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Monday, April 27th, 2020 AT 8:43 PM
Tiny
JACOBANDNICKOLAS
  • MECHANIC
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If you plan to replace the motor, yes. Once it is out, you can separate the motor from the spool gear.
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Monday, April 27th, 2020 AT 9:17 PM

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