Power steering not working?

Lets start by checking fuse mega f1 and fuse #f40. here is a guide to help you with the fuse locations with the wiring diagrams so you can see how the system works:

https://www.2carpros.com/articles/how-to-check-a-car-fuse

Check out the diagrams (below). Let us know what happens and please upload pictures or videos of the problem.

Glad you could get it fixed, that kind of problem can be tough. Please use 2CarPros anytime we are here to help.

There was a recall on these. Have a dealer run your VIN number to see if your vehicle was on the list. The repair was to replace the torque sensor assembly if it had lost power assist and only had the P2278 code.

If they did not see a code at that time, they would not replace the sensor. Just adjust the software to allow the sensor more leeway before it would set the code.
Now that you actually have the code that would have caused them to replace the sensor, the recall does not apply.
You might be able to get some assistance if you go over the local dealer and contact Ford directly about it. Sometimes they do a goodwill repair. Hard to say, but it only takes a call or E-Mail to the customer address/number on their web site to find out.

Otherwise it is still a bad sensor that needs to be replaced.

Call them, explain that you followed the recall and now the light is on with that code. Because it was/is a recall item they generally do the right thing. Not always but it never hurts to try.

There was a recall for this issue on these vehicles. The first thing to do is to call your local Ford dealer with your vehicle identification number to see if your vehicle will qualify for this recall. Let us know what they say and if you will be needing help in case the recall does not apply to your vehicle.

At this point a replacement column would be necessary unless there were underlying conditions with the electrical system. I would start by retrieving codes from the power steering control module.

No problem!

Good evening,

I attached the procedure for replacing the steering column and attached some pictures for you as well.

Roy

1. Remove the steering column opening trim.
2. Using a suitable cutting tool, carefully cut through the 2 cutoff lines and discard the instrument panel cutoff panel.

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3. Remove the 4 screws and the steering column opening panel.
To install, tighten to 8 Nm (71 lb-in).

4. Remove the LH instrument panel side finish panel.
5. Through the side finish panel opening, remove the ground wire eyelet bolt.
Position the 2 ground wire eyelets and wires aside.

6. Through the side finish panel opening, disconnect the 2 instrument panel wiring harness electrical connectors and, if equipped, the battery high-voltage jumper switch electrical connector.
Position the harnesses and connectors aside.

7. Turn the ignition switch to the ON position and rotate the steering wheel clockwise until the steering column coupling-to- steering column bolt is accessible.
8. Through the side finish panel opening, remove and discard the steering column coupling-to-steering column bolt.
To install, tighten to 55 Nm (41 lb-ft).

9. Remove the clockspring.
10. Disconnect the following electrical connectors:
Multi-function switch
Ignition switch
Passive anti-theft system (PATS) transceiver (if equipped)
Headlamp switch
Headlamp dimmer adjuster
Message center (if equipped)
Electronic power assist steering (EPAS) 6-pin
EPAS 2-pin

11. Detach the 2 electrical harness pin-type retainers from the steering column.
12. Detach the data link connector (DLC) from the DLC mounting bracket.
13. Position all electrical harnesses and connectors aside.
14. Detach the steering column coupling from the steering column.

15. CAUTION: Do not remove the steering column through bolt at this time or damage to the steering column can occur.

Loosen the steering column through bolt.

16. CAUTION: Support the upper end of the steering column while removing the 2 steering column mounting bolts or damage to the steering column can occur.

Remove the 2 steering column mounting bolts.
To install, tighten to 28 Nm (21 lb-ft).

17. CAUTION: Do not release the tilting mechanism while lowering the steering column or damage to the steering column can occur.

Carefully lower the upper end of the steering column to the floor of the vehicle.

18. CAUTION: Support the lower end of the steering column while removing the through bolt or damage to the steering column can occur.

Remove the steering column through bolt and carefully remove the steering column through the steering column opening.
To install, tighten to 25 Nm (18 lb-ft).

19. CAUTION: Do not allow the steering column upper and lower halves to become separated. If the column halves become separated, make sure that the upper and lower column shaft master (larger) splines are correctly aligned. Once the splines are correctly aligned, the column halves will slide together easily using hands only. Do not force the upper and lower column halves together or damage to the column may occur.

To install, reverse the removal procedure.

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20. NOTE: When a new steering column is installed the EPAS module in the steering column assembly must be reconfigured.

Reconfigure the EPAS module. For additional information refer to Information Bus for Programmable Module Installation.

21. NOTE: When a new steering column is installed, the steering column position sensor must be calibrated.

Calibrate the steering wheel position sensor. For additional information, refer to Steering Wheel Position Sensor Calibration in Diagnosis and Testing. See: Steering Angle Sensor > Programming and Relearning > Steering Wheel Position Sensor Calibration