Windows not working

2002 MERCURY MOUNTAINEER
170,000 MILES • 6 CYL • AWD • AUTOMATIC
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BABYGRLEVANS2010
  • MEMBER
  • 1 POST
First the drivers window would roll down but not up, then the rest of the windows rolled down but would not go up at the same time. Now I have noticed the power seats do not work. Also, ever since the back window on the passenger side was fixed the key-less entry is malfunctioning. Unlock button sets off the alarm n the lock button does not always lock the doors or turn the alarm on. Not sure if its electrical or what. Seems odd to me.
Aug 19, 2017 at 2:23 AM
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STRAILER
  • CAR REPAIR CONTRIBUTOR
  • 54,189 POSTS
Hello,

It sounds like you have a GEM that is going out.

Here is its location so you can change it out.

Here are the GEM location diagrams (below).

Please let us know what happens so it will help others.

Cheers, Ken

Aug 19, 2017 at 1:10 PM
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