Intermittent power door locks not working properly issue?

160,000 MILES • 3.5L • 6 CYL • 4WD • AUTOMATIC
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EZBONDS
  • MEMBER
  • 4 POSTS
Have an intermittent issue where the power locks would lock with the key fob, but only the drivers door would unlock with the key fob. Got the same results when I used the lock/unlock button on the drivers door panel and the passengers. The only way to unlock any door (except the drivers door) was to manually flip each one from inside to unlock. Then today I tried it and all the locks work as advertised. Little unnerving with a four year old and a four month old.
May 27, 2020 at 10:40 AM
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JACOBANDNICKOLAS
  • ✓Experienced Mechanic
  • 110,248 POSTS
Hi,

The first thing I though was related to a bad ground. However, if you look at pic 1, it indicates the ground for each door is at a different location.

So, the next thing would be power supply. The driver's door main switch ties all the others together via what is called a body control module. If the driver's lock always works, then I know it gets power which leads me to the body control module.

Before I would suggest replacing the body control module (BCM) I would perform what is called a CAN scan. CAN stands for computer area network. Basically, all of the control modules are tied together. This type of scan would help identify if the body control module is bad or not.

Here is a video that shows how it is done:

https://youtu.be/InIlnsjOVFA

That is what really needs done to confirm. The BCM is not an inexpensive part and I would not want to recommend its replacement to find out I was wrong.

Let me know if this helps or if you have other questions.

Take care,
Joe
May 28, 2020 at 12:08 PM
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MIKEWESTHARTFORD
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  • 1 POST
I have almost the same problem (locking all doors with a key fob; unlocking only the driver's and back door/glass) with my Highlander 2011 (150K miles). The problem was present several months ago for a month, then disappeared, then came back a few days ago. I wonder what was the fix for your car? Thank you for any insights!
Oct 22, 2026 at 11:53 AM
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STRAILER
  • ✓Experienced Mechanic
  • 55,627 POSTS
Hello, we need to do a CAN scan because it sounds like the body ECU is going out. I would remove the electrical connectors first to check for corrosion, disconnect the battery first. Here is a video to help and the main body ECU location so you can check it out.

https://www.youtube.com/watch?v=InIlnsjOVFA

Let me know what you find.
Oct 25, 2026 at 7:21 AM
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