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As mentioned, if the cabin air filter is blocked, it could cause a problem. Here are the directions for removal and replacement. The attached pictures correlate with these directions.
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Passenger Compartment Air Filter Replacement
Removal Procedure
1. Open the instrument panel compartment.
Pic 1
2. Remove the screw (2) from the right side of the compartment door (1).
3. Push in on each side of the compartment door and lower the door.
Pic 2
4. Push down on the tabs (1) and open the filter door (2).
Pic 3
5. Remove the filter (1).
Installation Procedure
Pic 4
1. Install the filter (1).
Pic 5
2. Close the filter door (2).
3. Push in on each side of the compartment door and raise the door onto place.
Pic 6
4. Install the screw (2) to the right side of the compartment door (1).
5. Close the instrument panel compartment.
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Let me know if this helps. If it doesn't, we will need to check the mode door operation.
Joe
Images (Click to make bigger)
Wednesday, March 6th, 2019 AT 2:53 PM