Sounds like the tech doesn't know the vehicle which makes me question the rest of the parts needed as well. A pit-man arm and idler arm are are not used on a rack and pinion steering system only on a system with a conventional steering box. That truck could have either system but if they inspected it to find the other worn parts they should have seen which steering system it has and told you the correct parts. What was the issue you took it in for originally? This video will show the job being done
https://youtu.be/KKeFqHLuRQ0
Please let us know if you need anything else to get the problem fixed.
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Saturday, May 23rd, 2020 AT 7:32 PM