OBD port not working

2007 MERCEDES BENZ E500
52,800 MILES • 5.5L • V8 • AUTOMATIC
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LARS KARLSSON
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Car listed above is a e550 . When I plug in my obd scanner iCarsoft 980, the scanner powers up but I cannot read any codes. I get "no system configuration information". Two garages have also tried connecting to the car without success. I checked fuse number 30 which is okay, dashboard - left side.

What steps can I check?
May 20, 2020 at 11:28 AM
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JACOBANDNICKOLAS
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Hi,

The one thing I feel can be checked is ground to the DLC. There are two of them, pins 4 and 5. Check for continuity to ground. See pic 1.

Next, what you need to do is scan the system using a can scanner. This will help identify where the break down in communication is located. The can bus (controller area network) is a system used on this vehicle, Basically, it is a network of micro controllers communicate with each other.

Here is a video that explains how this works and how to check it:

https://youtu.be/InIlnsjOVFA

Let me know what you find.

Joe
May 20, 2020 at 7:22 PM
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LARS KARLSSON
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Okay, I Will check the grounds. Worth mentioning the CEL does not illuminate when during dash self test (key position 2).
May 21, 2020 at 10:23 AM
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JACOBANDNICKOLAS
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You said fuse 30 was good. Did you confirm power to it and out from it?

Let me know.

Joe
May 21, 2020 at 7:33 PM
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LARS KARLSSON
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I have continuity from both pin 4,5 to ground.
May 29, 2020 at 11:24 AM
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JACOBANDNICKOLAS
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Okay. I really feel you need to scan the CAN system. Something at some point has broken down and preventing you from getting codes.

I attached the link above for a video. I really feel that is the way you need to go at this point.
May 29, 2020 at 6:10 PM
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LARS KARLSSON
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Someone told me I could measure resistance between pin 6, 14. And should be 60 ohm. I got 49 Ohm. Can you draw any conclusion from this?

I will try get hold of can scanner.
May 31, 2020 at 8:03 AM
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LARS KARLSSON
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Sorry, I got 70 ohms.
May 31, 2020 at 8:08 AM
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JACOBANDNICKOLAS
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No, I'm sorry I can't. The 10 additional ohms of resistance shouldn't cause the OBD to fail.
May 31, 2020 at 7:04 PM