Not turning over or making sounds

2007 FORD TAURUS
180,000 MILES • AUTOMATIC
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ASHLEYS0712
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Nothing turns on. We've tried hitting the starter. When using jumper cables lights come on makes clicking noise and still wont start. Please help. Both mine and my husband's cars are doing this.
Jul 23, 2021 at 10:56 PM
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SQM
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Hello,

Sounds like it could be the starter relay or the solenoid.
Check the relay under the hood in the battery junction box (see attached diagram).
If the relay is bad it will stop the power from getting to the starter solenoid and engage the starter.
If the solenoid is bad, it will get power but will not trigger the starter.
See if the clicking noise is coming from the relay or the solenoid.

You can also test the starter as well to make sure if it is the issue. You can bench test is by simply connecting to a 12V power source. You can also have it tested at your local parts store.

https://www.2carpros.com/articles/how-a-starter-and-solenoid-works

Please let me know what you find.

Thank you.
Jul 23, 2021 at 11:18 PM
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ASHLEYS0712
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Honestly I have no idea what you just responded with. Is that the fuse box I am supposed to be looking at?
Jul 24, 2021 at 7:01 AM
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KASEKENNY
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Just to jump in on this. yes, the relay is in the fuse box and needs to be checked using this guide and the location of the relay that SQM provided.

https://www.2carpros.com/articles/how-to-check-an-electrical-relay-and-wiring-control-circuit

However, if you are not sure how to do this testing then let's listen for a click noise from the starter when you are turning the key. If there is no click noise then the relay is most likely the issue. This is not definitive as it could still be a starter issue and not click but I would suggest using this if you are not sure how to test this.

Just let us know your confidence level and we can try to adapt this to match it. Thanks
Jul 25, 2021 at 6:44 PM
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ASHLEYS0712
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I am terrible at cars, but when we had it attached through jumper cables it would click but not start.
Jul 25, 2021 at 11:09 PM
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KASEKENNY
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Okay. If it will not click at all but then when you put jumper cables on it, it does click then the battery has completely drained.

Here is a guide that will help with what you need to do:

https://www.2carpros.com/articles/car-battery-load-test

Worst case, you can remove the battery and take it to a parts store and then will test it for you and sell you a replacement if it fails.

Here is a guide that will removing the battery:

https://www.2carpros.com/articles/how-to-replace-a-car-battery

Let us know if you have questions about this.

Thanks
Jul 26, 2021 at 6:39 PM
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ASHLEYS0712
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The clicking didn't last long.
Jul 26, 2021 at 7:41 PM
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KASEKENNY
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Okay. That is most likely due to the battery being so drained that it eventually does not have enough voltage to click the solenoid either.

Let's get the battery tested and we can go from there. Thanks
Jul 27, 2021 at 6:30 PM
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ASHLEYS0712
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Okay.
Jul 27, 2021 at 6:40 PM