When we try to turn the car over, it makes a single deep clunk sound. We just replaced the alternator and battery.
Jun 13, 2021 at 6:12 AM
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ASEMASTER6371
✓Experienced Mechanic
52,796 POSTS
Good afternoon,
Do you mean the starter engages but the engine will not turn? If that is the case, I would remove the spark plugs and try again. If there is liquid in the cylinders it will not turn.
If it still does not turn, then the engine is locked up from an internal failure.
Can you upload a video of it trying to start?
Jun 13, 2021 at 6:56 AM
LADYAMS
MEMBER
2 POSTS
I don't think it's getting to the starter engaging. Thanks so much for your help!
Video (Click to enlarge)
Jun 13, 2021 at 10:03 AM
ASEMASTER6371
✓Experienced Mechanic
52,796 POSTS
Thank you. See if you can turn the engine by hand.
It sounds like the starter is engaging but the motor is not turning.
Roy
Jun 13, 2021 at 10:40 AM
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